Area Manager, Southern MA, RI

Canna Care Docs is the center of excellence for cannabis medicine. Powered by Sail, we are on a mission to solve the issue of cannabis access for patients. We’re passionate about improving our patient’s quality of life and bringing cannabis into mainstream healthcare. Since 2013, Canna Care Docs has expanded to over 25 locations representing 11 states.

The Canna Care Docs Area Manager is responsible for training, coaching, and support of assigned clinic teams. This position will require travel to clinic locations. The CCD Area Manager is responsible for the direct management of the clinical and non-clinical operations team in the designated geographical are.

Essential Functions:

  • Provide support to site coordinator
  • Supervise the work of site coordinators
  • Provide feedback and training as necessary to improve effectiveness and ensure development
  • Ensure all site coordinators monitor inventory and order supplies as needed.
  • Locate areas of improvement and propose ideas as needed.
  • Ensure offices are accomplishing daily objectives and following procedure
  • Interview potential staff and providers for employment.
  • Scout new locations, ensuring site has specifications needed for operations.
  • Review site coordinators and staff provide corrective action/termination when needed, in conjunction with the President of Clinical Operations.
  • Communicate with patients to evaluate their needs and satisfaction.
  • Deal with patient complaints and issues in a timely manner when escalated from Site Coordinator
  • Represent the company professionally at events and conferences.
  • Market and maintain a positive relationship with vendors and others in the medical marijuana community.
  • Network regularly to improve the presence and reputation of Canna Care Docs.
  • Keep up to date on all aspects of the medical marijuana industry and share knowledge with other locations.
  • Other duties as assigned

Requirements

  • Strong management experience with the ability to lead, prioritize, make decisions, delegate, and work independently.
  • Excellent interpersonal skills that include the ability to effectively communicate both verbally and in writing.
  • Flexible, energetic, self-starter with the ability to work in a non-structured environment.
  • Must possess and have proven problem resolution skills.
  • Excellent organizational skills with the ability to multi-task.
  • Strong technical knowledge of computers, software, EMR systems and cell phones.
  • Geriatric, Adult Medicine or Family Medicine specialty is a plus. Willingness to travel/ commute to various offices. Could be long commute times.

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